Les étudiants du Guatemala (French Video)

10 minute video in French with interviews with the Vice President and Minister of Education of Guatemala as well as with students and teachers.  The video shows the impact of the 7 Habits training on the students of the Republic of Guatemala.

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7 Habits for Effectively Leading Healthcare Interoperability Initiatives: What Every CIO, CTO, and Healthcare IT Professional Should Know

In healthcare, the demand to connect organizations--clinics, hospitals, labs, radiology practices, and medical devices and software applications is rising exponentially.  In this White Paper, Corepoint Health, a company in Texas, U.S.A., shows how the 7 Habits can be useful in improving healthcare interoperability.  Used by permission, Corepoint Health, 2009.

7 Habits of Highly Effective Contact Centers: An eGain White Paper

eGain is a leading provider of customer service and contact center software for in-house or on-demand deployment.  In 2005, eGain wrote this best practices white paper on the value of the 7 Habits to the operations of contact centers.  The white paper is dedicated to "Mr. Covey and his phenomenal teachings."  Copyright 2005 eGain Communications.  All rights reserved.  Used by permission.

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A Financial Services Organisation
The employees of this large multinational bank in the U.K. suffered from low self esteem because they saw themselves as dependent on the bank's branches. Using the xQ Survey and concepts from the 7 Habits, the sales figures improved significantly and the employees are taking the initiative in influencing lead generation.

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A Global Insurance Company
This insurance brokerage was investing 5 percent of payroll on training that was not productive.  In consultation with FranklinCovey, the company implemented a customised leadership development programme based on the 7 Habits of Highly Effective People and including a 360 degree leadership assessment.  110 directors and senior staff took part over a 12 month period.  The company realized impressive results including an 86 percent overall limprovement in communication.

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A Major IT Services Organisation

Rapid growth for 15 years had taken attention away from quality customer service.  FranklinCovey consultants helped alter the business climate in the areas of management, project management and review, and marketing.

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A.B. Combs Leadership Magnet Elementary School
In 1999, A.B. Combs Elementary School was the lowest-performing school in the district. They were issued a challenge to invent a learning model in one week that was different than that of any other school in the nation. After implementing annual training using The 7 Habits of Highly Effective People, FOCUS: Achieving Your Highest Priorities, The 4 Disciplines of Execution, and The 4 Roles of Leadership, A.B. Combs increased the percentage of students who perform above grade level from 67 percent to 97 percent and became the first elementary leadership school in the nation.

ABSA Bank on a Transformation Journey

Absa Bank is South Africa's largest retail bank with 300 retail outlets and 10,000 ATMs.  It is a subsidiary of Barclay's Bank PLC.  In 2008, it launched an effort to improve employee morale and reduce operating costs without impacting quality.  After implementing  FranklinCovey's Leadership and 4 Disciplines of Execution for one year in the Cash and Records division, staff morale rose from 59% to 74%, the execution culture rose from 51 to 69 (as measured by xQ), and the division saved 30 Million Rand (US$3.8 million) in operational costs (7% of the total annual operating costs).  It was a tremendous return on investment.

NOTE:  PERMISSION MUST BE OBTAINED FROM ABSA BANK BEFORE USING THE ABSA LOGO, SITE PHOTOS, AND NAME.

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ACHIEVING EFFECTIVE CITY GOVERNMENT IN PUERTO RICO
After developing a mission to become a model city in Puerto Rico based on enduring principles, the mayor introduced The 7 Habits of Highly Effective People to the city’s government and The 7 Habits of Highly Effective Teens to the city’s students. Along with a reduction in crime and a decreasing homelessness rate since introducing the programs, 91 percent of the students now enroll in higher education as compared to the country average of 85 percent.

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ACHIEVING GREATNESS IN MEXICO

In 2005, the leaders of the MICARE and MIMOSA coal mines in Mexico were looking for a way to increase coal production and reduce mine accidents.  They engaged FranklinCovey to administer the xQ Survey as a diagnostic tool.  They then had all of the management team take training in the 7 Habits, the 4 Roles of Leadership, and the 4 Disciplines of Execution.  By 2008, the company was reporting significant improvements in productivity, in revenue, and in safety.  Contributing to the positive results was a "best place to work" culture which both management and union members helped create.  This 13 minute video, in both Spanish and English with subtitles, captures some of the impact that FranklinCovey training has had on the company, on its employees, and on the community.

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