Center for Advanced Research

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  • A Financial Services Organisation
    The employees of this large multinational bank in the U.K. suffered from low self esteem because they saw themselves as dependent on the bank's branches. Using the xQ Survey and concepts from the 7 Habits, the sales figures improved significantly and the employees are taking the initiative in influencing lead generation.

    ORGANIZATIONAL CHALLENGE: Improve Employee Morale/Commitment, Improve Employee Productivity
    TYPE OF ORGANIZATION OR INDUSTRY: Financial Services/Insurance
    Location: U.K.
    Date of Study: N/A
    TYPE OF DOCUMENT: Success Story
    Pages: 3    Illustrations: 0
    FRANKLINCOVEY SOLUTION: The 7 Habits, xQ Survey (Execution Quotient)
    Author: N/A
  • A Global Insurance Company
    This insurance brokerage was investing 5 percent of payroll on training that was not productive.  In consultation with FranklinCovey, the company implemented a customised leadership development programme based on the 7 Habits of Highly Effective People and including a 360 degree leadership assessment.  110 directors and senior staff took part over a 12 month period.  The company realized impressive results including an 86 percent overall limprovement in communication.

    ORGANIZATIONAL CHALLENGE: Improve Communication, Improve Leadership Skills
    TYPE OF ORGANIZATION OR INDUSTRY: Financial Services/Insurance
    Location: U.K.
    Date of Study: N/A
    TYPE OF DOCUMENT: Success Story
    Pages: 2    Illustrations: 1
    FRANKLINCOVEY SOLUTION: LQ (Leadership Quotient), The 7 Habits
    Author: N/A
  • A Major IT Services Organisation

    Rapid growth for 15 years had taken attention away from quality customer service.  FranklinCovey consultants helped alter the business climate in the areas of management, project management and review, and marketing.

    ORGANIZATIONAL CHALLENGE: Increase Customer Loyalty
    TYPE OF ORGANIZATION OR INDUSTRY: Consulting/Technology/Engineering Services
    Location: U.K.
    Date of Study: N/A
    TYPE OF DOCUMENT: Success Story
    Pages: 2    Illustrations: 0
    FRANKLINCOVEY SOLUTION: Custom/Blended/Other Solutions
    Author: N/A
  • A Short Summary of Research on The 7 Habits on the Inside As It Relates to Behavioral Change and Recidivism
    This article summarizes half a dozen studies on the impact of the 7 Habits on the Inside on offenders in state prisons, county jails, and other correction venues.  In all cases, the impact is postive, with 7 Habits having a salutary effect on offender behavior while incarcerated as well as on recidivism rates.

    ORGANIZATIONAL CHALLENGE: Crime/Dishonesty
    TYPE OF ORGANIZATION OR INDUSTRY: Other
    Location: USA, UK, and other countries
    Date of Study: June 2012
    TYPE OF DOCUMENT: White Paper
    Pages: 6    Illustrations: 0
    FRANKLINCOVEY SOLUTION: 7 Habits on the Inside (for prisoners)
    Author: Center for Advanced Research
  • A.B. Combs Leadership Magnet Elementary School
    In 1999, A.B. Combs Elementary School was the lowest-performing school in the district. They were issued a challenge to invent a learning model in one week that was different than that of any other school in the nation. After implementing annual training using The 7 Habits of Highly Effective People, FOCUS: Achieving Your Highest Priorities, The 4 Disciplines of Execution, and The 4 Roles of Leadership, A.B. Combs increased the percentage of students who perform above grade level from 67 percent to 97 percent and became the first elementary leadership school in the nation.

    ORGANIZATIONAL CHALLENGE: Improve Employee Productivity
    TYPE OF ORGANIZATION OR INDUSTRY: Education
    Location: Raleigh, North Carolina, U.S.A.
    Date of Study: 1999
    TYPE OF DOCUMENT: Success Story
    Pages: 1    Illustrations: 0
    FRANKLINCOVEY SOLUTION: 5 CHOICES / FOCUS: Individual Effectiveness, The 7 Habits, The 4 Disciplines of Execution, Leadership
    Author: N/A
  • ABSA Bank on a Transformation Journey

    Absa Bank is South Africa's largest retail bank with 300 retail outlets and 10,000 ATMs.  It is a subsidiary of Barclay's Bank PLC.  In 2008, it launched an effort to improve employee morale and reduce operating costs without impacting quality.  After implementing  FranklinCovey's Leadership and 4 Disciplines of Execution for one year in the Cash and Records division, staff morale rose from 59% to 74%, the execution culture rose from 51 to 69 (as measured by xQ), and the division saved 30 Million Rand (US$3.8 million) in operational costs (7% of the total annual operating costs).  It was a tremendous return on investment.

    NOTE:  PERMISSION MUST BE OBTAINED FROM ABSA BANK BEFORE USING THE ABSA LOGO, SITE PHOTOS, AND NAME.

    ORGANIZATIONAL CHALLENGE: Improve Teamwork, Other Problems, Improve Employee Productivity, Improve Employee Morale/Commitment
    TYPE OF ORGANIZATION OR INDUSTRY: Financial Services/Insurance
    Location: South Africa
    Date of Study: August 2009
    TYPE OF DOCUMENT: Case Study
    Pages: 12    Illustrations: 3
    FRANKLINCOVEY SOLUTION: xQ Survey (Execution Quotient), The 4 Disciplines of Execution, Leadership
    Author: Ryan Milella
  • ACHIEVING EFFECTIVE CITY GOVERNMENT IN PUERTO RICO
    After developing a mission to become a model city in Puerto Rico based on enduring principles, the mayor introduced The 7 Habits of Highly Effective People to the city’s government and The 7 Habits of Highly Effective Teens to the city’s students. Along with a reduction in crime and a decreasing homelessness rate since introducing the programs, 91 percent of the students now enroll in higher education as compared to the country average of 85 percent.

    ORGANIZATIONAL CHALLENGE: Create a Winning Culture, Crime/Dishonesty
    TYPE OF ORGANIZATION OR INDUSTRY: Government
    Location: Puerto Rico
    Date of Study: 1997-2003
    TYPE OF DOCUMENT: Success Story
    Pages: 2    Illustrations: 1
    FRANKLINCOVEY SOLUTION: The 7 Habits
    Author: N/A
  • ACHIEVING GREATNESS IN MEXICO

    In 2005, the leaders of the MICARE and MIMOSA coal mines in Mexico were looking for a way to increase coal production and reduce mine accidents.  They engaged FranklinCovey to administer the xQ Survey as a diagnostic tool.  They then had all of the management team take training in the 7 Habits, the 4 Roles of Leadership, and the 4 Disciplines of Execution.  By 2008, the company was reporting significant improvements in productivity, in revenue, and in safety.  Contributing to the positive results was a "best place to work" culture which both management and union members helped create.  This 13 minute video, in both Spanish and English with subtitles, captures some of the impact that FranklinCovey training has had on the company, on its employees, and on the community.

    ORGANIZATIONAL CHALLENGE: Create a Winning Culture, Improve Employee Morale/Commitment, Improve Employee Productivity, Improve employee satisfaction, Improve Communication, Create a Unified Company Culture, Improve Leadership Skills, Improve Teamwork
    TYPE OF ORGANIZATION OR INDUSTRY: Manufacturing
    Location: Piedras Negras, Mexico
    Date of Study: January 2009
    TYPE OF DOCUMENT: Video
    Pages: 0    Illustrations: 0
    FRANKLINCOVEY SOLUTION: Leadership, The 4 Disciplines of Execution, The 7 Habits, xQ Survey (Execution Quotient)
    Author: N/A
  • Ameren
    Ameren provides electricity and gas services to 1.7 million customers in the central United States.  Many employees used Microsoft Outlook®, but the company needed additional software to help employees focus on top priorities.  The company adopted Plan Plus™ and had employees take FranklinCovey’s Focus training course.

    ORGANIZATIONAL CHALLENGE: Improve Employee Productivity
    TYPE OF ORGANIZATION OR INDUSTRY: Other
    Location: U.S.A.
    Date of Study: 2003
    TYPE OF DOCUMENT: Success Story
    Pages: 2    Illustrations: 2
    FRANKLINCOVEY SOLUTION: Custom/Blended/Other Solutions, 5 CHOICES / FOCUS: Individual Effectiveness
    Author: N/A
  • At the Top: Weatherproofing Advisors Ltd
    Weatherproofing Advisors Ltd, a top of the line roofing contractor in the UK, uses the 7 Habits Signature and Great Leaders programmes to stay on the top.

    ORGANIZATIONAL CHALLENGE: Create a Winning Culture, Improve Employee Productivity
    TYPE OF ORGANIZATION OR INDUSTRY: Other
    Location: UK
    Date of Study: September 4, 2008
    TYPE OF DOCUMENT: Success Story
    Pages: 2    Illustrations: 0
    FRANKLINCOVEY SOLUTION: Leadership, The 7 Habits
    Author: Sangita Skilling