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CENTRAL FINE COLLECTION AGENCY [Centraal Justitieel Incasso Bureau]
After implementing the principles of the 7 Habits of Highly Effective People, the Netherlands' Central Fine Collection Agency [Centraal Justitieel Incasso Bureau] completely transformed its culture, became more efficient, and was named the "Learning Organization of the Year" by the Center of Expertise on Vocational Education, Training, and Labor Market.ORGANIZATIONAL CHALLENGE: Improve Teamwork, Improve Leadership Skills, Create a Unified Company Culture, Improve Communication, High Employee Turnover, Improve Employee Productivity, Improve Employee Morale/Commitment, Increase Customer Satisfaction
TYPE OF ORGANIZATION OR INDUSTRY: Government
Location: Leeuwarden, the Netherlands
Date of Study: July 2010
TYPE OF DOCUMENT: Success Story
Pages: 3 Illustrations: 0
FRANKLINCOVEY SOLUTION: The 7 Habits
Author: Jan Kuipers -
Chamness Relocation Services
Since 1988, Chamness has provided national and international destination consulting and corporate housing solutions for corporate transferee. In 2003, the company adopted PlanPlus and had employees take the Focus training course.ORGANIZATIONAL CHALLENGE: Improve Employee Productivity
TYPE OF ORGANIZATION OR INDUSTRY: Consulting/Technology/Engineering Services
Location: Arizona, U.S.A.
Date of Study: 2003
TYPE OF DOCUMENT: Success Story
Pages: 2 Illustrations: 2
FRANKLINCOVEY SOLUTION: 5 CHOICES / FOCUS: Individual Effectiveness
Author: N/A -
CHANGING COLOURS AT LEIGHS PAINTS
Leighs Paints is the largest independent manufacturer of paints in the United Kingdom. Facing difficult times in the late 1990s, Leighs searched for new methodologies, including several FranklinCovey solutions, to help restore the company to health. By 2005, Leighs had recaptured its position as a market leader.
ORGANIZATIONAL CHALLENGE: Manage Change: Merger, Expansion etc., Improve Teamwork, Improve Leadership Skills, Create a Unified Company Culture, Improve Communication, High Employee Turnover, Improve employee satisfaction, Improve Employee Productivity, Improve Employee Morale/Commitment, Create a Winning Culture, Increase Customer Satisfaction
TYPE OF ORGANIZATION OR INDUSTRY: Manufacturing
Location: Bolton, England
Date of Study: February 2009
TYPE OF DOCUMENT: Case Study
Pages: 10 Illustrations: 11
FRANKLINCOVEY SOLUTION: The 7 Habits, The 4 Disciplines of Execution, Leadership
Author: Dean W. Collinwood and Sangita Skilling -
CHANGING COLOURS: The Re-making of Leighs Paints
This 11-minute video shows how Leighs Paints in Bolton, England was able to go from near collapse to market leader by using the principles of the 7 Habits, the Great Leaders course, and other principles.ORGANIZATIONAL CHALLENGE: Increase Customer Satisfaction, Create a Winning Culture, Improve Employee Morale/Commitment, Failure to Achieve Goals, Improve Employee Productivity, Improve employee satisfaction, High Employee Turnover, Create a Unified Company Culture, Improve Leadership Skills, Improve Teamwork, Manage Change: Merger, Expansion etc.
TYPE OF ORGANIZATION OR INDUSTRY: Manufacturing
Location: Bolton, England
Date of Study: January 2010
TYPE OF DOCUMENT: Video
Pages: 0 Illustrations: 0
FRANKLINCOVEY SOLUTION: Leadership, The 4 Disciplines of Execution, The 7 Habits
Author: Dean Collinwood -
City of Aurora Police Department
In an effort to decrease shootings by 20 percent and to improve and low morale and better align processes, the police department conducted the xQ Survey. Within five months, the department accomplished its 20 percent goal and removed many of the barriers that kept the officers from working effectively.ORGANIZATIONAL CHALLENGE: Improve Employee Productivity
TYPE OF ORGANIZATION OR INDUSTRY: Government
Location: Aurora, Illinois, U.S.A.
Date of Study: 2006
TYPE OF DOCUMENT: Success Story
Pages: 1 Illustrations: 0
FRANKLINCOVEY SOLUTION: xQ Survey (Execution Quotient)
Author: N/A -
City of Norfolk
In an effort to inject principles of effectiveness into its work culture, the City of Norfolk introduced The 7 Habits of Highly Effective People to its employees in 2002. A 2004 survey of the participants showed that the training had improved the work culture and had significantly enhanced the way the employees approached their jobs.
ORGANIZATIONAL CHALLENGE: Improve Employee Productivity
TYPE OF ORGANIZATION OR INDUSTRY: Government
Location: Norfolk, Virginia, U.S.A.
Date of Study: 2002-2004
TYPE OF DOCUMENT: Success Story
Pages: 1 Illustrations: 0
FRANKLINCOVEY SOLUTION: The 7 Habits
Author: N/A -
Closing the Individual Productivity Gap: Putting First Things First
The key to increased earnings in today’s economy is productivity. Productivity is a measure of an individual’s output, so what is the most cost-effective way to boost that individual’s output? In the United States, workers are putting in more hours, but they are not deployed on the organization’s true priorities. There is a knowledge-worker productivity gap where workers and managers need to be focused on truly important things in the organization, but they are not. The way to increase productivity is to make sure that people are focused on work that matters. With FranklinCovey training and tools, workers are more than twice as likely to focus on key priorities, and more than four times as likely to plan their workday. FranklinCovey offers ways to measure levels of productivity in an organization, learn skills to manage priorities, and use planning tools that can schedule priorities and track progress. Closing the productivity gap requires more than management exhortations or personal resolve—it takes a systematic solution.ORGANIZATIONAL CHALLENGE: Improve Employee Productivity
TYPE OF ORGANIZATION OR INDUSTRY: Consulting/Technology/Engineering Services
Location: N/A
Date of Study: N/A
TYPE OF DOCUMENT: White Paper
Pages: 6 Illustrations: 5
FRANKLINCOVEY SOLUTION: 5 CHOICES / FOCUS: Individual Effectiveness
Author: N/A -
Colonial Williamsburg Company
The Colonial Williamsburg Company—with hotels, golf courses, historic taverns, and restaurants—lacked consistency because its departments did not share processes or practices with each other. This independent culture was negatively affecting product and service delivery. To provide consistency, this company introduced The 7 Habits of Highly Effective People to its managers and FOCUS: Achieving Your Highest Priorities to all employees. From 2004-2005, guest intent to return increased 9 percent.ORGANIZATIONAL CHALLENGE: Create a Unified Company Culture
TYPE OF ORGANIZATION OR INDUSTRY: Hospitality
Location: Virginia, U.S.A.
Date of Study: 2004-2005
TYPE OF DOCUMENT: Success Story
Pages: 1 Illustrations: 0
FRANKLINCOVEY SOLUTION: The 7 Habits, 5 CHOICES / FOCUS: Individual Effectiveness
Author: N/A -
Companhia Athletica
Companhia Athletica was founded in 1985, is headquartered in Sao Paulo, Brazil, and is the largest health and fitness club chain in the country with 13 fitness centers. It operates in a tightly competitive environment but benefits from being located in the second largest fitness market in the world. The company uses the 7 Habits to help increase the productivity of its trainers.ORGANIZATIONAL CHALLENGE: Improve Employee Productivity
TYPE OF ORGANIZATION OR INDUSTRY: Healthcare/Pharmaceutical
Location: Sao Paulo, Brazil
Date of Study: N/A
TYPE OF DOCUMENT: Success Story
Pages: 2 Illustrations: 0
FRANKLINCOVEY SOLUTION: The 4 Disciplines of Execution, The 7 Habits
Author: N/A -
CONSERVING THE ENVIRONMENT WITH FRANKLINCOVEY
In an effort to create a principle-centered culture, this State Department of Conservation combined The 7 Habits of Highly Effective People and The 4 Roles of Leadership with its own training. After receiving the training, employees were able to understand each other and had a stronger desire to help each other.ORGANIZATIONAL CHALLENGE: Improve Communication
TYPE OF ORGANIZATION OR INDUSTRY: Government
Location: U.S.A.
Date of Study: N/A
TYPE OF DOCUMENT: Success Story
Pages: 2 Illustrations: 0
FRANKLINCOVEY SOLUTION: Leadership, The 7 Habits
Author: N/A

