Center for Advanced Research

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  • Maersk Container Industry
    The container production company, Maersk Container Industry, needed to reduce the number of hours employees worked per container shipped.  After using xQ, the company’s hours per container dropped from 42 to 34.

    ORGANIZATIONAL CHALLENGE: Improve Employee Productivity
    TYPE OF ORGANIZATION OR INDUSTRY: Transportation/Automotive
    Location: Denmark
    Date of Study: 2005
    TYPE OF DOCUMENT: Success Story
    Pages: 2    Illustrations: 2
    FRANKLINCOVEY SOLUTION: xQ Survey (Execution Quotient)
    Author: Mogens Lange
  • Making a Better Culture at Baylor Health Care
    Baylor Health Care System is one of the premier healthcare systems in North Texas, U.S.A., employing approximately 16,000 people who serve more than 110,000 patients annually. In 2003, in order to increase employee retention and become a workplace of choice, Baylor launched 15 leadership courses customized to Baylor’s needs. The courses combined aspects of The 4 Roles of Leadership, The 4 Disciplines of Execution, The 7 Habits of Highly Effective People, and FOCUS: Achieving Your Highest Priorities.  One hundred percent of Baylor’s respondents indicate they have made behavioral changes as a result of the training.

    ORGANIZATIONAL CHALLENGE: High Employee Turnover
    TYPE OF ORGANIZATION OR INDUSTRY: Healthcare/Pharmaceutical
    Location: Texas, U.S.A.
    Date of Study: 2003
    TYPE OF DOCUMENT: Success Story
    Pages: 2    Illustrations: 0
    FRANKLINCOVEY SOLUTION: Leadership, The 4 Disciplines of Execution, The 7 Habits, 5 CHOICES / FOCUS: Individual Effectiveness
    Author: N/A
  • MATRIX Resources Inc.
    Founded in 1983 to provide IT staffing services, MATRIX experienced uninterrupted success for its first two decades.  For three consecutive years the company made Inc. magazine's list of America's fastest growing private companies.  However, the post dot-com, post 9/11 business environment required the company to diversify.  Using FranklinCovey's 4 Disciplines of Execution, the company successfully added two new product lines, surpassed all company goals, and being found itself ranked as the 29th largest IT staffing firm in the United States.

    ORGANIZATIONAL CHALLENGE: Manage Change: Merger, Expansion etc.
    TYPE OF ORGANIZATION OR INDUSTRY: Consulting/Technology/Engineering Services
    Location: Atlanta, Georgia, USA
    Date of Study: 2004
    TYPE OF DOCUMENT: Success Story
    Pages: 4    Illustrations: 0
    FRANKLINCOVEY SOLUTION: The 4 Disciplines of Execution
    Author: N/A
  • McDonald's: More than Bacon and Big Macs
    McDonalds in Brazil wanted to do more than just make delicious hamburgers; it wanted to create a company culture where employees loved their work and found fulfillment in serving customers.  7 Habits provided the necessary motivation to change.

    ORGANIZATIONAL CHALLENGE: Improve employee satisfaction, Improve Employee Morale/Commitment, Increase Customer Satisfaction, Improve Teamwork
    TYPE OF ORGANIZATION OR INDUSTRY: Retail
    Location: Brazil
    Date of Study: October 2007
    TYPE OF DOCUMENT: Success Story
    Pages: 2    Illustrations: 1
    FRANKLINCOVEY SOLUTION: The 7 Habits
    Author: N/A
  • Melton Shire: Influencing Organisational Culture Through Leadership

    The leaders of Melton Shire, near Melbourne, Australia, wanted to improve their ability to deliver high-quality government services to the citizens of the communities within their jurisdiction.  They implemented several FranklinCovey programs with great success:  The 7 Habits of Highly Effective People; the Leadership 360 degree feedback survey; and the Execution Quotient (xQ) survey. 

    ORGANIZATIONAL CHALLENGE: Improve Leadership Skills, Improve Communication, Increase Customer Satisfaction
    TYPE OF ORGANIZATION OR INDUSTRY: Government
    Location: Melton Shire, Australia
    Date of Study: March 2010
    TYPE OF DOCUMENT: Success Story
    Pages: 4    Illustrations: 3
    FRANKLINCOVEY SOLUTION: xQ Survey (Execution Quotient), The 7 Habits, LQ (Leadership Quotient)
    Author: N/A
  • Memorial Medical Center, Inc.
    At Memorial Medical Center, Inc., in Las Cruces, New Mexico, U.S.A., leaders used the 7 Habits training course to create a culture of cooperation, communication, and achievement. The training created a work environment in which team members felt supported, satisfaction levels were improved, turnover was low, and productivity increased 40 percent.

    ORGANIZATIONAL CHALLENGE: High Employee Turnover
    TYPE OF ORGANIZATION OR INDUSTRY: Healthcare/Pharmaceutical
    Location: Las Cruces, New Mexico, U.S.A.
    Date of Study: 2002
    TYPE OF DOCUMENT: Success Story
    Pages: 4    Illustrations: 3
    FRANKLINCOVEY SOLUTION: The 7 Habits
    Author: N/A
  • Minerales Monclova Unidades MICARE y MIMOSA

    En el año 2005, los líderes de las minas de carbón MICARE y MIMOSA estaban buscando una manera de incrementar la producción de carbón y de reducir los accidentes dentro de la mina. Contrataron a FranklinCovey para que administrar el instrumento xQ como herramienta de diagnostico. Después de esto, todo el equipo de dirección participó en los programas de entrenamiento de los Siete Hábitos, los 4 Roles de Liderazgo y las 4 Disciplinas de Ejecución. Para el año 2008 la compañía ya mostraba mejoras significativas en su productividad, en ingresos y en seguridad. Contribuyente importante a estos resultados tan positivos fue una cultura de "ser el mejor lugar de trabajo" que tanto la gerencia como los miembros del sindicato ayudaron a crear. Este video de 13 minutos en español con subtítulos en inglés, muestra el impacto que los cursos de FranklinCovey tuvieron en la compañía, los empleados y la comunidad.

    ORGANIZATIONAL CHALLENGE: Create a Winning Culture, Failure to Achieve Goals, Improve Employee Productivity, Improve Communication, Create a Unified Company Culture, Improve Leadership Skills, Improve Teamwork
    TYPE OF ORGANIZATION OR INDUSTRY: Manufacturing
    Location: Piedras Negras, Mexico
    Date of Study: January 2009
    TYPE OF DOCUMENT: Video
    Pages: 0    Illustrations: 0
    FRANKLINCOVEY SOLUTION: Leadership, The 4 Disciplines of Execution, The 7 Habits, xQ Survey (Execution Quotient)
    Author: N/A
  • Mission Federal Credit Union
    In 1995, the CEO of Mission Federal Credit Union, a financial institution that employs 450 and serves 130,000 members of the San Diego community, noticed that although the company showed good financial performance, it had a culture which lacked trust and leadership. In an effort to change the company’s culture, the CEO launched The 7 Habits of Highly Effective People training, followed by The 4 Roles of Leadership training, and the Execution Quotient (xQ) Survey. Since implementing the training, the culture at Mission Federal Credit Union has shifted from one of independence to interdependence.

    ORGANIZATIONAL CHALLENGE: Improve Leadership Skills
    TYPE OF ORGANIZATION OR INDUSTRY: Financial Services/Insurance
    Location: California, U.S.A.
    Date of Study: 1995
    TYPE OF DOCUMENT: Success Story
    Pages: 1    Illustrations: 0
    FRANKLINCOVEY SOLUTION: Leadership, The 7 Habits, xQ Survey (Execution Quotient)
    Author: N/A
  • Monsanto Uses FranklinCovey
    Monsanto, in Sao Paulo, Brazil uses FranklinCovey training to keep its employees focused and happy.  The training auments Monsanto's internal Developing Performance Awards program in which performance goals are set annually.

    ORGANIZATIONAL CHALLENGE: Improve Employee Morale/Commitment, Improve Employee Productivity
    TYPE OF ORGANIZATION OR INDUSTRY: Manufacturing
    Location: Sao Paulo, Brazil
    Date of Study: 2003
    TYPE OF DOCUMENT: Success Story
    Pages: 2    Illustrations: 0
    FRANKLINCOVEY SOLUTION: The 7 Habits, 5 CHOICES / FOCUS: Individual Effectiveness
    Author: N/A